In the past I have complained about Google’s customer service. I viewed the company more like a algorithm rather than one that actually has employees who views its customers as people.
Recently, I was issued a refund from Google Offers for a play I never attended, which I found very surprising because I never requested the refund. If anything, I accepted full responsibility for not attending the show. But I will gladly accept the refund… Thanks Google!
On a similar note, I’m awaiting a refund from Amazon Local Deals for oil changes I never received. I went to Midas with my fully-paid voucher and was told that I need to make an appointment 48 hours in advance, as stated on the voucher. Oh, the voucher makes no mention of that, by the way. But I won’t hold my breath for that refund…
I guess the moral of the story is to be wary of those Internet coupons… I haven’t purchased one since… But maybe that’s my loss.
